Terms of Service
Last updated: August 2026
Ironline is operated by Sally Ann Harrington ("we," "us," "our"), based in Glendale, CA. These Terms of Service govern your use of the Ironline website (getironline.io) and the AI phone answering service we provide to salon and beauty businesses ("the Service").
What the Service Does
Ironline provides an AI-powered phone answering and appointment-booking service for nail salons, beauty bars, and personal care studios. When enabled, missed or after-hours calls to a client's business line are forwarded to an Ironline number, where an AI assistant answers, books available appointment slots, and relays booking details to the client by text message.
Using the Demo Line
The demo phone number published on this site is provided so prospective clients can test the Service. Calls to the demo line may be recorded or logged for quality and training purposes. Please don't submit real personal information you wouldn't want stored during a demo call.
Client Agreements
Businesses that engage Ironline as a paying client do so under a separate written agreement covering pricing, setup, and service terms (including the Founding Pilot terms described on our pricing section). These Terms of Service apply in addition to, not instead of, that agreement.
No Guarantee of Outcomes
Ironline helps capture and relay leads but does not guarantee any particular number of leads, bookings, or revenue outcomes for client businesses.
Changes to These Terms
We may update these Terms from time to time. Continued use of the site or Service after changes are posted means you accept the updated Terms.
Contact
Questions about these Terms? Email hello@getironline.io or call (626) 223-1848.
Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Ironline collects, uses, and protects information gathered through getironline.io and the Service.
Information We Collect
- Contact form / chat widget: name, phone number, and any message you submit when you opt in to be contacted.
- Demo calls: the phone number you call from, and details you share during a demo call (service requested, preferred time, etc.).
- Client accounts: business name, contact name, phone, email, and address for businesses that sign up for the Service.
How We Use It
- To respond to inquiries and follow up about the Service.
- To send SMS/text messages related to your inquiry or, for clients, related to leads captured on their behalf.
- To improve how the AI assistant qualifies and routes calls.
SMS Consent
By submitting your phone number through the chat widget on this site, you consent to receive informational and transactional text messages from Ironline related to your inquiry. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time, or HELP for assistance. Consent is not a condition of purchase.
How We Share Information
We do not sell your information, and we do not buy or sell leads. Information is shared only with the service providers that power Ironline (such as our phone/SMS platform provider) as needed to operate the Service, and only to the extent necessary.
Data Retention
We retain contact and call information for as long as reasonably needed to provide the Service and respond to inquiries, or as required by law.
Your Choices
You can ask us to delete your information or stop contacting you at any time by emailing hello@getironline.io or replying STOP to any text message.
Contact
Questions about this Privacy Policy? Email hello@getironline.io or call (626) 223-1848.